Monthly Archives: October 2018

Some thoughts on positive mental health in a young busy workplace

When the phrase ‘mental health’ is used we immediately picture a person with a problem  and what’s worse a problem we can’t see. But mental health is like physical health and conditions, like fitness, can come and go depending on … Continue reading

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4 key pillars of Customer Experience (CX) that will turbo-drive your sales

This week is National Customer Service Week (https://www.instituteofcustomerservice.com/events/ncsw ) and in light of the Brexit uncertainty the Institute of Customer Service are encouraging UK PLC to get on board. So what exactly defines ‘Great Customer Service’?   We have spent 30 … Continue reading

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